Cebu Pacific airlines | Suspension of all Flight Operations due to COVID-19

ALL CEBU PACIFIC AND CEBGO FLIGHTS WILL BE CANCELLED

Cebu Pacific Advisory

March 17, 2020, as of 3:00pm

Suspension of all Flight Operations due to COVID-19

ALLCEBU PACIFICAND CEBGOFLIGHTSWILL BECANCELLED fromMarch19until April 14, 2020,in support ofgovernment regulations on COVID-19.

The Philippine government recently implemented Enhanced Community Quarantine over Luzon,and similar directivesacross various provinces in the country.We are ensuring the safety of ourpassengers andoperations teams, insupport ofstricter quarantine measures,land travel restrictionsandregulationsin place

The last day of operationsprior to our temporary suspension of flightswill be on March 18, 2020 whereinCebu Pacific will operate the following flights:

Manila-Bangkok-Manila

Manila-Tokyo (Narita)-Manila

Manila-Osaka-Manila

Manila-Nagoya-Manila

Manila-Ho Chi Minh-Manila

Manila-Singapore-Manila

Manila-Taipei-Manila

Manila-Bali (Denpasar)-Manila

Please check the flight status throughhttp://bit.ly/CEBflight-status

Below is a summary of the options for passengers oncancelled flights due to COVID-19. These options may beprocessed online via the “Manage Booking” portal in the Cebu Pacific websitebit.ly/CEBmanageflight.

 RebookingTravel FundRefund
Airline cancellation options due to COVID-19
(March 15 – April 14, 2020)

‐ Yes, waived fare difference and change fee

‐ Valid up to June 30 travel

‐ Yes, full travel fund

‐ Extended validity from 90 days to 180 days

‐ Travel validity up to 12 months

‐ Redemption: If GetGo member, can redeem online. If non-GetGo member, can redeem through ticket office or hotline (+632-87020-888). Ticket offices will reopen April 15 onwards.

‐ Yes, full refund

‐ To be made according to mode of payment. If payment was made through debit or credit card, please allow at least 3-4 billing cycles for refund to be credited into the account.

Voluntary cancellation options due to COVID-19
(April 15 – April 30, 2020)

‐ Yes, waived change fee only. Fare difference may apply.

‐ No limit on travel validity, as long as available in the website

‐ Yes, full travel fund

‐ Extended validity from 90 days to 180 days

‐ Travel validity up to 12 months

‐ Redemption: If GetGo member, can redeem online. If non-GetGo member, can redeem through hotline (+632-87020-888). Ticket offices will reopen April 15 onwards.

‐ Not applicable

For the health and safety of our passengers and personnel,allCebu PacificTicket officeswill beclosedfromMarch 19toApril 14,2020.For any concerns, pleasecontact Cebu Pacific via http://bit.ly/CEBrequest . You may also contact our customer hotlinesthroughhttp://bit.ly/CustomerHotlines

For more details, please read herebit.ly/CEBCOVID-19FAQ

We continue to monitor the situation and will provide updates assoon as possible.This is a developing and unprecedented situation.We thank everyone for theirpatience andunderstanding, and our flight, operational andfrontlineteams for doing all they can to assist our passengers.

CEBU PACIFIC CEBGO FLIGHTS CANCELLED
If you notice an error, highlight the text you want and press Ctrl + Enter to report it to the editor
Be the first to rate
(0 ratings)
No rates yet
No recommendations yet
Log in ,
to rate and recommend

Comments

Buses Schedule
Breaking Cebu News! Buses Schedule between Cebu provinces during General Community Quarantine SCHEDULE OF TRIPS Starting June 1, 2020CEBU - ARGAO6:30AM, 9:00AM, 11:00AM, 1:00PM, 3:00PM, 5:00PMARGAO - CEBU6:00AM, 7:30AM, 9:30AM, 12:00PM, 2:00PM, 4:00PM, 6:00PMCEBU - CARCAR6:45AM, 8:15AM, 9:15AM, 10:15AM, 11:15AM, 12:45PM, 2:00PM, 3:00PM, 4:00PM, 5:00PM, 6:00PMCARCAR - CEBU6:00AM, 7:00AM, 8:00AM, 9:00AM, 10:30AM, 11:30AM, 12:30PM, 1:30PM, 3:00PM, 4:00PMCEBU...
321 recovered patients
Breaking Cebu News! 321 recovered patients come back to home Yesterday Cebu City has  a new record. After hospitalization 321 recovered patients come back to their families. Good team job in isolation centers got better results.We have the most number of recoveries recorded today, 279 coming from Brgy Mambaling, 22 from Brgy Tejero, 15 from Brgy Labangon, 2 from Brgy Mabolo, 1 each from Brgy Lahug, Capitol Site and Luz.Our recoveries have reached a total o...
Recoveries in the Cebu
Breaking Cebu News! 164 new recovered COVID-19 patients Second wave by COVID-19 not for Cebu City. 164  recovered patients show for us this is the real situation. This big amount can be way for lifted lockdown and community quarantine. Good team job with Cebu government and front liners got the results. This amount should to be better for exclude second wave of COVID-19 in the Cebu. People should to follow the rules for protect by CoronaVirus. Lockdown and...
51 recovered COVID19 patients in the Cebu
Breaking Cebu News! 51 recovered COVID19 patients in the Cebu, Philippines from Barangay Luz Isolation Center 51 recovered patients from Barangay Luz Isolation Center allready can to come back their home. They are ready join to community and come back to regular life. When they are been in Isolation Center they are got full medical helps and now has been recovered.Karong adlawa, mapasalamaton natong gi-release gikan sa Barangay Luz Isolation Center ang 51...
Coronavirus statistic update May 10,2020
Breaking Philippines news! Coronavirus statistic update May 10, 2020 The Department of Health Philippines reported 184 new cases of COVID-19 in the Philippines as of 4:00 PM. The total number of recovered 1924, confirmed 10794, deaths 719 DOH COVID-19 BULLETIN #057As of 4PM today, May 10, 2020, the Department of Health reports 184 new cases (PH10611-PH10794) of COVID-19.  NCR with additional 77 new cases, Region 7 with additional 75 and 32 new additional c...
CCHD reported 40 new cases in Cebu
Breaking Cebu News! Cebu City Health Department reported 40 new positive cases of CoronaVirus in The Cebu City The Cebu City Health Department reported 40 new positive cases of COVID-19 in the Cebu City May 10, 2020. Total cases 1474, died 7, recovered 31 40 New confirmed posiitive as of May 10, 2020 8am1 new case in Alaska, Mambaling2 new cases in Sambag 21 new case in Bato Ermita1 new case in Punta Princesa33 new cases in Sitio Negative Carreta1 new case...
Aquino International Airport new rules
Today News! Manila, Philippines Aquino International Airport informed about new rules after open During the month starting tomorrow, all incoming charter and commercial international flights to Manila will be able to land at Nina Aquino International Airport (NAIA) only on their designated days.Charter international inbound flights are permitted only on Mondays and Thursdays, and incoming international commercial flights (scheduled) will only be permitted...
LOW MORTALITY IN THE CEBU CITY
Breaking Cebu News! LOW MORTALITY IN THE CEBU CITY reported Government Cebu City During quarantine, according Cebu City Health Department in the Cebu City registered only 7 died cases. That's low mortality because Cebu City confirmed 1434 COVID-19 positive cases. Cebu City Health Department and government the Cebu City still provide the COVID-19  testing, disinfection in some places and isolated people who affected COVID-19LOW MORTALITY IN CEBU CITY. Deput...
17 new positive cases of COVID-19 in Cebu
Breaking News Cebu! 17 new positive cases of COVID-19 reported Cebu City Department of Health According to Cebu City Health Department, during massive testing for today Cebu City got results 17 new COVID-19 confirmed cases.According to Cebu City Health Department, during massive testing for today Cebu City got results 17 new COVID-19 confirmed cases.List of Locations where confirmed COVID-1917 new confirmed cases:2 new cases from Brgy Labangon- Salvador1 n...